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View Map 1 St. Anthonys Terrace
Harmony Row
Co. Clare
Contact Person: Karen Kelleher
Phone: 065 6844007


EmployAbility Clare

formerly Clare Supported Employment


EmployAbility Clare supports people with a disability or mental health difficulty access and maintain employment, while providing effective solutions to employers’ staffing needs.


Surviving and Thriving through the Recession


EmployAbility Clare is working hard to ensure people with a disability continue to access employment through these challenging economic times. “The good news is that our placement numbers for 2012, greatly exceeded those of 2011”, commented Pat O’Neill, Team Leader with EmployAbility Clare. He urges employers to contact the service when recruiting. “Our strength is the job match – it's about having the appropriate knowledge about both the candidate and the position to match the right person to the right job”.


Some local businesses which have successfully recruited through the service include: St Tola Cheese, Inagh; Gaelscoil Mhichil Ciosog, Ennis; Daly Insurance, Ennis; Mc Donald’s, Ennis and Shannon; Mace, Quin Rd, Ennis; Corporate Catering, Corofin; Carraig Donn, Ennis; AIB, Ennis; Seaworld, Lahinch, Clare County Council and Euro Car Parks.  


Here is what local people who have used the service have to say:

 “Using EmployAbility Clare gave me direction and focus in what type of work to pursue. I tried my hand at some organic vegetable growing in a voluntary capacity before applying for work at St. Tola’s Goat Farm. I completed a 5-hour Work Trial and then I was offered the job"

Thomas Mackey, Employee, St Tola Cheese, Inagh


"I set myself some goals; I wanted to be independent, wanted to own my own home and car and wanted a job".  Michael has achieved all his goals. "Anything is achievable; it’s all about changing your mindset".

Michael O'Donoghue, Employee, McDonalds Restaurant, Ennis


“After working alongside EmployAbility Clare for almost seven years, we have become very comfortable with their understanding of our business requirements. In these changing economic times, our requirements often vary. The professional and highly – trained staff from CSES continue to ensure top-quality candidates for our business. Would I recommend EmployAbility Clare as a provider of recruitment solutions to employers? Unequivocally, yes”.

Kieran Mc Dermott, owner of Mc Donald’s Shannon & Ennis.



"I'm a year at Daly's Insurance now and really enjoying it.  I feel proud to be part of a great staff team in such a well established Ennis Business"

Paul Glennon, Employee, Daly Insurance, Investment & Mortgage Brokers, Ennis


"We are very happy with Paul and I would encourage anyone to take the step we did.  EmployAbility Clare were very helpful in terms of discussing our needs at the outset and then screening potential candidates for interview.  They follow up regularly with us and have been very supportive, which has helped us greatly."

Gerard Daly, Partner Daly Insurance, Investment & Mortgage Brokers


“In my business, it can be difficult enough to recruit and keep staff motivated………………………we currently employ 23 people through the Supported Employment Programme nationally, their work ethic is excellent. They want the jobs, that’s the difference. Supported Employment is a brilliant service; all the staff we have dealt with have been extremely helpful and professional”.

Christine Monahan, Site Manager, Euro Car Parks, Shannon.


“The service fully understood the business needs we faced. They offered us a shortlist of candidates whose interest and skills matched the needs of the vacancy, which we had. Following the selection of the successful candidate, they provided ongoing support for the employee, helping him to learn how to undertake the tasks required in his new position. Overall we found the whole experience of working with Clare Supported Employment Service very worthwhile and rewarding”.

Michael Early, Area Manager, AIB Bank, Ennis.

Commitment to Quality:

The Clare Supported Employment team believes the best route to increased employment opportunity for candidates who have a disability or who experience mental health difficulties, is to ensure the highest quality of service is provided to both employment candidates and employers. The organisation has been engaged with Excellence Ireland Quality Association (EIQA) since 2006 and during this time, has been strategically focused on maximizing the quality of the service it provides. In December 2008, Clare Supported Employment were delighted to be the first FAS funded, Supported Employment Service in Ireland to be awarded the Q-Mark, quality assurance award, by EIQA.


The Q Mark Assessor viewed the organisation as ‘making significant progress’ in relation to quality management and commented on the ‘strong ethos of planning and development within the service’. “The quest for quality is never ending”, commented Alice O’Carroll, Team Leader with the service, “we are currently working to implement recommendations made by EIQA, to further enhance the service we provide”.



Continuous Development through consultation


Each year we seek feedback from the job seekers who use our service. In addition to this, in 2008, we surveyed a wide range of providers of services to both people with disabilities and the community in general. We asked for feedback on the service we provide to people with a disability and any specific issues, requests or ideas for improvements people may have. The following were the main findings:


Ø  99.9% of those surveyed felt the service could be of benefit to some users of their own services.

Ø  72% thought the users of their services were well aware of/very well aware of our service.

Ø  50% of respondents said they knew the service well or very well.

Ø  50% rated the service we provide to people with a disability as very good and 33% rated it as excellent.


In addition, some organisations requested a presentation on CSES, comments indicated that people are very pleased that the criteria has changed to allow us to place people for 8 hours of work per week or more (down from 18 hours), people welcomed the virtual elimination of the waiting list and one organisation welcomed the addition of an Employment Facilitator with Irish Sign Language.

Where from here?

Presentations are being organised as requested. Specific organisations made comments or requests in relation to their particular situations. We are following up with each organisation to address specific issues they raised or to provide clarifications. We note that we need to undertake further work to ensure that all  those who provide services to people with disability in the county are very familiar with our organisation so that they, in turn, can provide information on the service to job seekers with disabilities, who will then be in a position to make an informed choice as to whether the service might of benefit to them. We will address this by stepping up our efforts to promote the service in the region, by meeting with service providers, publishing articles in the local press, and holding radio interviews, advertising where financially viable, holding open information days, distribution of advertising information, meeting with potential new referral sources (GP groups, Primary Care Teams, health care professionals, families and service providers staff, education and training providers, CE Schemes and other community groups), submitting articles for disability and community sector newsletters and publications, having a presence at community events etc.


Finally, we note that 50% rated the service provided to people with a disability as very good and 33% rated it as excellent. As an employment service, we interpret this data in terms of employment attained. The good news is that our placement numbers for 2009 so far have marginally exceeded our placement numbers for this time last year. We view this is an excellent achievement at a time when our national unemployment rate is just short of 12%. However, our aspiration is that each job seeker who engages with the service is supported to secure and maintain the best quality employment outcome possible and as such we strive to place each individual who engages with the job seeking process.



For further information on what the service has to offer jobseekers and employers, visit our website




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Date added: 2008-02-14 17:43:55    Hits: 6157
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